Privacy Policy

Last Updated: January 7, 2025

jorvian ("we", "our", or "us") operates jorvian.online (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and use our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account or express interest in our services
Subscribe to our newsletter or marketing communications
Fill out forms on the Website
Contact us via email, phone, or contact forms
Participate in surveys, promotions, or events

The personal information we may collect includes:

Name and contact details (email address, phone number, postal address)
Company name and business information
Account credentials (username and password)
Payment and billing information
Communication preferences
Any other information you choose to provide

Automatically Collected Information

When you visit our Website, we automatically collect certain information about your device and browsing activity, including:

IP address and device identifiers
Browser type and version
Operating system
Referring URLs and pages viewed
Date and time of visits
Clickstream data and navigation patterns
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Website and services
To process transactions and send related information
To manage your account and provide customer support
To send administrative information, updates, and security alerts
To respond to your inquiries and fulfill your requests
To send marketing and promotional communications (with your consent)
To personalize your experience and deliver tailored content
To analyze usage patterns and improve our Website and services
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms
To conduct research, analytics, and business intelligence

Disclosure of Your Information

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers have access to your information only to perform specific tasks and are obligated to protect your information.

Business Transfers

If we are involved in a merger, acquisition, asset sale, or bankruptcy proceeding, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your information to protect our rights, privacy, safety, or property, and that of our users or the public.

With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and browsing activity. Cookies are small data files stored on your device that help us improve our Website and your experience.

Types of cookies we use:

Essential Cookies: Necessary for the Website to function properly
Performance Cookies: Collect information about how you use our Website
Functionality Cookies: Remember your preferences and choices
Advertising Cookies: Deliver relevant advertisements and track campaign performance

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our Website.

Third-Party Links and Services

Our Website may contain links to third-party websites, applications, and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Secure server infrastructure and firewalls
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine retention periods include:

The nature and sensitivity of the information
The purposes for which we process the information
Legal, regulatory, tax, accounting, or reporting requirements
Whether we have a legitimate business need to retain the information

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Restriction: Request restriction of processing of your information
Portability: Request transfer of your information to another service
Objection: Object to our processing of your information
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable laws.

Marketing Communications

With your consent, we may send you marketing communications about our services, special offers, and promotions. You can opt out of receiving marketing emails at any time by:

Clicking the unsubscribe link in any marketing email
Updating your communication preferences in your account settings
Contacting us directly using the contact information below

Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account and our business relationship.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If we make material changes to this Privacy Policy, we will notify you by email (if you have provided your email address) or by posting a prominent notice on our Website prior to the changes becoming effective. Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

jorvian
9 Waterberry Dr
Waterlooville PO7 7YH
United Kingdom

Email: help@jorvian.online
Phone: +44 1613 272514

We will make every effort to respond to your inquiry within a reasonable timeframe.

This Privacy Policy is effective as of the date stated above and applies to all information collected by jorvian through the Website and related services.